Shipping Information

General shipping information such as when backorders ship, shipping policy, rates etc. along with additional answers to commonly asked questions.

Solar Panel Orders

All panels are shipped Freight or LTL. You will have to call 866-819-6035 to get a shipping quote on your order. If you place an order for panels, a customer service rep will be reaching out to you by phone or email to give you the shipping cost. Your order will not be processed until you confirm you are ok with the shipping cost. This will cause a delay in processing your order, so please get with us as soon as possible to obtain your shipping quote. Please note this is the only way solar modules can be shipped. 

VERY IMPORTANT: YOU MUST INSPECT EVERY SINGLE PANEL FOR DAMAGE BEFORE THE DRIVER LEAVES AND IT MUST BE NOTED ON THE BILL OF LADING ALONG WITH THE DRIVER’S SIGNATURE. OTHERWISE, IF THERE IS ANY DAMAGE WE WILL NOT BE ABLE TO SUBMIT A CLAIM ON YOUR BEHALF.

Standard Shipping Policy

Stored Energy Products Inc. has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door.

Choose from these shipping options:

♦ UPS, FEDEX, USPS, Common Carrier (LTL) for shipments over 150 lbs., Full Truck Load (FTL), International Ocean and Air services.

If you ordered two or more items, you may receive them in multiple boxes on different days, due to varying availability and shipping locations. We don’t charge extra shipping for split shipments.

Because Next Day, 2 Day and 3 Day shipping services involve air transport, some items cannot be shipped via these options. Items containing hazardous or regulated materials or some very large or heavy items must instead be shipped via Ground service or freight carrier.

We do our best to ensure that shipping is correctly calculated before you purchase. However, at times it may not be possible to do so accurately. We reserve the right to notify you after you’ve purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to modify or cancel your order for a full refund.

Shipping Rates

We ship from the big to the small – from large LED street lights to AA batteries. As we have such a large selection (over 3,000 products) shipping prices also vary for those orders where freight fees are imposed. To determine what the true shipping price is for your order:

1. Find the product you are interested in on our website.

2. Add it to your shopping cart.

3. Enter the ship-to country, state/province and zip/postal code.

4. View available shipping methods.

This will show you the total cost for that shipment, for that item. The shipping price for each individual item is usually more than the total cost of a shipment. Add all the items to your cart before checking the final shipping price.

We Ship by 2 Main Methods

♦ Standard shipping – This means UPS, FedEx, DHL, USPS or some other common carrier that provides insurance and tracking. Shipping for additional items usually only goes up incrementally, determined by shipment weight.

♦ Freight or ‘LTL’ – This is reserved for large orders, heavy or oversized items such as large batteries, rack systems, kits, etc. As these are placed onto a pallet, require a scheduled delivery, extra insurance, the cost to ship by this method is more expensive. However adding additional items to this method does not usually increase the cost by a great amount.  Since online calculators are not reliable for this type of shipping, you will have to call in to get a shipping quote 866-819-6035. 

During holidays, any orders received will not be processed until the next business day. Items not specifically marked as IN STOCK are either out of stock or located in a warehouse that doesn’t provide a live inventory feed. If your order is time sensitive, please contact us to see if your products will ship in a suitable time frame.

Shipping Backorders

Occasionally, we must backorder or source inventory from one of our 3 warehouses. This means that different parts of your order can come from various locations around the country. If you order more than one item, we’ll try our best to send available items together. If only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we break your order into multiple packages, you will NOT incur any additional freight charges. In the unlikely event we’re unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we’re unable to ship. You’ll be notified via email of the estimated delivery date for your backordered items, and you will NOT be charged additional freight charges for backordered items.

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