This entry was posted on June 25, 2000.
General shipping information such as when backorders ship, shipping policy, rates etc. along with additional answers to commonly asked questions.
Standard Shipping Policy
Stored Energy Products Inc. has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door.
Choose from these shipping options:
♦ UPS, FEDEX, USPS, Common Carrier (LTL) for shipments over 150 lbs., Full Truck Load (FTL), International Ocean and Air services.
If you ordered two or more items, you may receive them in multiple boxes on different days, due to varying availability and shipping locations. We don’t charge extra shipping for split shipments.
Because Next Day, 2 Day and 3 Day shipping services involve air transport, some items cannot be shipped via these options. Items containing hazardous or regulated materials or some very large or heavy items must instead be shipped via Ground service or freight carrier.
We do our best to ensure that shipping is correctly calculated before you purchase. However, at times it may not be possible to do so accurately. We reserve the right to notify you after you’ve purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to modify or cancel your order for a full refund.
We ship from the big to the small – from large LED street lights to AA batteries. As we have such a large selection (over 3,000 products) shipping prices also vary for those orders where freight fees are imposed. To determine what the true shipping price is for your order:
1. Find the product you are interested in on our website.
2. Add it to your shopping cart.
3. Enter the ship-to country, state/province and zip/postal code.
4. View available shipping methods.
This will show you the total cost for that shipment, for that item. The shipping price for each individual item is usually more than the total cost of a shipment. Add all the items to your cart before checking the final shipping price.
We Ship by 3 Main Methods
♦ Standard shipping – This means UPS, FedEx, DHL, USPS or some other common carrier that provides insurance and tracking. Shipping for additional items usually only goes up incrementally, determined by shipment weight.
♦ Freight or ‘LTL’ – This is reserved for large orders, heavy or oversized items such as large batteries, rack systems, kits, etc. As these are placed onto a pallet, require a scheduled delivery, extra insurance, the cost to ship by this method is more expensive. However adding additional items to this method does not usually increase the cost by a great amount. For the Free Shipping offer the shipping address must be to a business or facility that can handle palletized freight. For pickup at you local terminal please contact us.
♦ Free Shipping – Stored Energy Products Inc. currently offers a Free Shipping promotion. Free shipping applies to all internet orders placed online shipping to the 48 contiguous states. Free shipping offer does not apply to Alaska, Hawaii, protectorates of the USA including Puerto Rico or any international destination.
During holidays, any orders received will not be processed until the next business day. Items not specifically marked as IN STOCK are either out of stock or located in a warehouse that doesn’t provide a live inventory feed. If your order is time sensitive, please contact us to see if your products will ship in a suitable time frame.
Occasionally, we must backorder or source inventory from one of our 3 warehouses. This means that different parts of your order can come from various locations around the country. If you order more than one item, we’ll try our best to send available items together. If only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we break your order into multiple packages, you will NOT incur any additional freight charges. In the unlikely event we’re unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we’re unable to ship. You’ll be notified via email of the estimated delivery date for your backordered items, and you will NOT be charged additional freight charges for backordered items.